How do I determine the right water filter for my needs?
Choosing the right water filter depends on factors such as your water source, contaminants present, and your specific requirements. Our website provides detailed product descriptions, specifications, and customer reviews to help you make an informed decision. You can also reach out to our customer support team for personalized assistance.
How often should I replace the water filter?
The frequency of filter replacement varies depending on the type of filter and water quality. Generally, most filters require replacement every 3 to 6 months. However, specific recommendations can be found in the product descriptions or user manuals. Regular filter replacement ensures optimal performance and maintains water quality.
How do I know if ordering online is secure?
To help determine if your connection is secure, look at the status bar of your browser window. For example, if you see an unbroken key or a closed lock (depending on your browser), the Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. It would be best if you also verified that the URL for the page you are on includes “HTTPS” at the beginning. Most browsers offer additional security alerts as well.
How to place an order?
Select your favorite collection, then click product details. Next, please select your size and click the product page’s ADD TO SHOPPING CART button. Next, review the items in your shopping bag by clicking the MY CART at the top right of the page.
Click on ‘CHECKOUT’ to complete your order.
How can I change or cancel my order after it has been submitted?
Payment or billing information cannot be altered once an order is placed. To request changes to your order, you must contact Customer Service.
Email us: contact@rpwfewaterfilter.com.
How do I choose a payment method?
We use Square, Stripe, and Paypal for payment and the following cards are accepted: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.
When will my credit card be charged?
Your credit card will be charged for the cost of each item as it ships. Therefore, you may see multiple credit card charges if you have an order containing multiple items shipped at different times.
How can I track my order?
Please contact customer service for order information after delivery.
